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Let us help with any issues or questions you might have. We offer answers to common questions, an easy way to email us, and direct phone numbers to loan specialists.

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Or check out our FAQs page for additional questions with helpful answers.


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We aim to reply to all emails within 24 business hours.

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Do you still need help? Let’s talk.

Our friendly loan specialists are available to answer questions 7 days a week.

Customer Service

Phone: 1-877-526-6639
Fax: 1-855-493-8101
Email: customerservice@cashmoney.ca

Hours:

Mon-Fri: 8am – 8pm (ET)
Sat: 9am – 5pm (ET)
Sun: Closed

Mailing Address:

Attn: Online Customer Service
Cash Money
4-2880 Queen Street East, Suite # 316
Brampton, ON L6S 6E8

Find a Cash Money store near you.

Past Due Accounts

Phone: 1-877-857-7805
Fax: 1-416-213-1139
Email: cmcustomerhotline@cashmoney.ca

Hours:

Mon-Thurs: 8am – 11pm (ET)
Fri: 8am - 8pm (ET)
Sat: 8am – 4pm (ET)
Sun: Closed

Mailing Address:

Attn: Customer Relations
Cash Money
4-2880 Queen Street East, Suite # 316
Brampton, ON L6S 6E8

Corporate Office

Mailing Address:

Attn: Customer Relations
Cash Money
4-2880 Queen Street East, Suite # 316
Brampton, ON L6S 6E8


We care about Customers and Community

Our passionate team takes every opportunity to help people. We lend an ear, volunteer, and donate to those in need. Get loan help from our team at a local store, or read more about how we’re caring for our community.