Communications Preferences

Cash Money provides valuable services via SMS text messaging, email, telephone, and automated voice messages. These services may include account notifications, promotions, discounts/coupons, and valuable financial resources. While we present these services on a limited basis, if at any time you wish to unsubscribe from all or a single type of communication, you may do so by following the instructions below. Some of these services may not be available to you, depending on where you live and the types of products you receive from us

Existing Customers

If you're an existing Customer, you have the ability to choose the type of communication you'd like to receive for important notices. Log in to your account to view your communication preference center and select how you'd like to receive account updates, application notifications, and more.

To change your communication preference at any time in your online preference center, select the box next to the communication you prefer. Your preferences will be saved and referenced any time we communicate with you.

Unsubscribe Options

If you wish to unsubscribe from promotional communications or change your communication preference for account notifications, please contact Customer Service via email at CustomerService@CashMoney.ca or by calling us at (877) 526-6639.

Alternatively, all communications we send offer ways to opt out directly. Follow the instructions below to opt out of each communication separately.

SMS Opt-Out

You may opt-out and remove your phone number from additional messages by sending "STOP" or "ARRET" to the SMS text message you have received. You will receive a STOP confirmation reply as a requirement of the Mobile Marketing Association.

Email Opt-Out

If you wish to unsubscribe from future promotional emails, please contact Customer Service via email at CustomerService@CashMoney.ca or by calling (877) 526-6639. In addition, all of our promotional messages include an easy link to unsubscribe from future messages and manage your email subscription options

SMS / Text Message Terms and Conditions

By providing Cash Money with your mobile telephone number(s) and consent, you authorize that we may deliver text messages* to your mobile telephone number(s). Your cellular provider's message and data rates may apply to our SMS messages.

*May be limited to existing product/service information for some Customers

SMS Help or Support

For help or additional information regarding our texting services email us at CustomerService@CashMoney.ca, call us at (877) 526-6639, or reply "HELP" or "AIDE" to the message you receive at any time from your mobile device.

Marketing Email Terms and Conditions

By providing Cash Money with your email address(es) and consenting to our communications policy, you consent that we may send email messages* to your email address(es). Please add Email@Email-CashMoney.ca and CustomerService@CashMoney.ca to your safe sender list or email address book. Email services are provided on an "as is" basis. You may unsubscribe from promotional messages at any time.

*May be limited to existing product/service information for some Customers. For Manitoba borrowers, emails limited to information/activities regarding your loan agreement.

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Loan availability and loan amounts vary by location. Cash-based services such as cheque cashing, money orders, money transfers, the ability to pick up cash or make a payment with cash at the store vary by location in Alberta and New Brunswick. Visit the store finder page at www.cashmoney.ca/find-a-store for each store’s list of services.
Payday Loans are high cost loans. Loan amounts are subject to net pay and other qualification requirements. Promotional rates not available in Alberta, Manitoba or New Brunswick.
British Columbia Residents: The maximum charges permitted in British Columbia for a Payday Loan is 15% of the principal. We charge $15 per $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $45, with a total payback amount of $345 and an APR of 391.07%. The $300 for $20 promotional rate is only available in select BC locations: Under this offer, on a $300 loan for 14 days, the cost of borrowing is $20, with a total payback amount of $320 and an APR of 173.81%. BC Licence #50066.
Manitoba Residents: The maximum allowable charge for a payday loan is 17% of the principal amount of the loan. We charge $17 per each $100 loaned. Sample loan on a $300 loan for 12 days, the cost of borrowing is $51, the total that must be repaid is $351 and an APR of 517.08%. To learn more about your rights as a payday loan borrower, contact the Consumer Protection Office at 1-204-945-3800, 1-800-782-0067 or at https://www.gov.mb.ca/cp/cpo/.
Newfoundland Residents: The maximum allowable cost of borrowing under payday loan agreements in Newfoundland and Labrador is $14 per $100 borrowed. We charge $14 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $42, with a total payback amount of $342 and an APR of 365.00%. The $300 for $20 promotional rate is only available in-store: Under this offer, on a $300 loan for 14 days, the cost of borrowing is $20, with a total payback amount of $320 and an APR of 173.81%. Licence #21-23-CA291-1.
Nova Scotia Residents: The cost of borrowing is $15.00 per $100 on a $300 loan for 14 days (391.07% APR). The $300 for $20 promotional rate is only available in-store: Under this offer, the cost of borrowing is $6.67 per $100 on a $300 loan for 14 days (173.81% APR).
Ontario Residents: The maximum allowable cost of borrowing per $100 borrowed in Ontario is $15. We charge $15 per $100 borrowed. On a $500 loan for 14 days, the cost of borrowing is $75, with a total repayment amount of $575 and an APR of 391.07%. The $300 for $20 promotional rate is only available in select ON locations: Under this offer, on a $500 loan for 14 days, we charge $6.67 per $100 on the first $300 borrowed and then $15 per $100 on the additional $200 borrowed, with a total cost of borrowing of $50, at total repayment amount of $550 and an APR of 260.71%.
Saskatchewan Residents: The maximum allowable cost of borrowing under payday loan agreements in Saskatchewan is $17 per $100 borrowed. We charge $17 per each $100 borrowed. On a $300 loan for 14 days, the total cost of borrowing is $51, with a total payback amount of $351 and an APR of 443.21%. The $300 for $20 promotional rate is only available in-store: Under this offer, the maximum allowable cost of borrowing under payday loan agreements in Saskatchewan is $17 per $100 borrowed. Under this offer, on a $300 loan for 14 days, the total cost of borrowing is $20, with a total payback amount of $320 and an APR of 173.81%.
Lines of Credit: Loan maximum of $10,000, based on a completed application, net pay and other qualification requirements, and customer verification including a credit check. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service. APR/Annual Interest Rate 46.93%. BC Licence #83707
Auto Equity Loan: Loan maximum of $10,000. APR/Annual Interest Rate 34.99% - 46.93% based on a completed application, net pay and other qualification requirements, and customer verification including a credit check. Security search and lien fee is $50. Payments are due on scheduled income deposits. Cash Money offers personal loans and is not a credit repair service.
Lending decisions and funding times subject to system limitations.
Loan Protection: Must be 18 years of age or older, and under 70 years of age to be eligible. The optional Loan Protection Plan is a Credit Group Insurance Plan Underwritten by Canadian Premier Life Insurance Company and Canadian Premier General Insurance Company.
Western Union® and the Western Union® logo are registered trademarks of Western Union® Holdings, Inc.
15-minute funding available only when using Interac e-Transfer® (up to $10,000). Payments and funding via Interac e-Transfer subject to bank processing times, bank participation and system limitations, including daily send limits. Interac e-Transfer is a registered trade-mark and the Interac logo is a trade-mark of Interac Corp. Used under licence.
Google Play is a trademark of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Data rates may apply.