Security Centre

We deeply value the trust you place in us, and are committed to keeping your personal and financial information private and secure.

The Cash Money Security Centre provides you with resources to help you maintain your security. As they say, knowledge is power. Look around and learn how you can safeguard your money and your identity. As always, we are here for you! Give us a call if we can answer any questions, or if you want to confirm anything related to your application, account or loan.

Security Alerts

Please be on the alert for fraudsters and scam artists impersonating Cash Money. If you receive a suspicious call, letter or email, please contact the Cash Money Fraud Department to verify authenticity before sharing any confidential information.

Below are currently known scams. In the event that you are contacted by one of these organizations or individuals - or think you may have been contacted by them - do not share any of your personal or sensitive information. Hang up and call Cash Money directly.

Debt-Collection Scams

Unidentified organizations have been sending illegal, fraudulent debt-collections communications falsely claiming to represent lenders such as Cash Money. These communications have been made in the form of calls and email, and are not being sent by Cash Money or any of our affiliates.

Warning Signs for Debt-Collection Emails & Other Communication Forms

The message comes from a personal email account, such as Gmail, AOL, Hotmail or Outlook
The email domain does not include “@cashmoney.ca”
The message contains fictitious case numbers and outstanding amounts
The message threatens criminal or legal action
The message threatens to email/fax information to your current employer or references
The message threatens to confiscate all your salary and/or wages
The message demands immediate payment and creates a sense of urgency to repay

Warning Signs for Debt-Collection Calls

The caller has a thick foreign accent, is overly aggressive or rude
The caller threatens violence, or criminal or legal action
The call comes from an overseas telephone number
The caller demands immediate payment and creates a sense of urgency to repay
The caller refuses to provide you with pertinent information regarding the alleged debt

Suspicious Activity

If you receive a suspicious call, letter, or email claiming to be Cash Money, contact us directly to verify authenticity at 1-844-703-0996

Account Verification

Don’t give out personal, sensitive or payment information if the person contacting you cannot confirm the details of your loan.

Prepayment

Do not forward a payment through Western Union, or load funds onto a prepaid card in order to receive a loan. We would never ask for money up front in order to provide a loan.

Additional Resources

Canadian Anti-Fraud Centre

The Canadian Anti-Fraud Centre (CAFC) is the central agency in Canada that collects information and criminal intelligence on such matters as mass marketing fraud, advance fee fraud, Internet fraud and identification theft. To report fraud visit the CAFC website or call 1-888-495-8501.

Competition Bureau of Canada

A great source of useful information on fraud awareness and prevention is the Competition Bureau of Canada.

Canadian Bankers Association

You can find many useful articles to help consumers protect themselves from becoming a victim of fraud with help from the Canadian Bankers Association.

Local Law Enforcement

Be sure to check out your local law enforcement’s website for information on fraud awareness and how you can report being a victim of fraud.

Western Union

Have you sent funds through Western Union that you believe were fraudulent?

Report fraud directly to Western Union’s fraud reporting service online or call 1-800-448-1492.